Dear Ditya Seva Users,
Thank you for choosing Ditya Seva for your online Pooja booking needs. We strive to provide you with a seamless and satisfying experience. Please take a moment to familiarize yourself with our Cancellation and Refund Policy.
Cancellation Policy:
- Cancellation Period:
- Pooja cancellations can be made up to 48 hours before the scheduled date and time.
- Cancellation Process:
- To cancel a booked Pooja, log in to your Ditya Seva account and navigate to the “My Bookings” section.
- Select the Pooja you wish to cancel and follow the cancellation prompts.
- A cancellation confirmation will be sent to your registered email address.
- Cancellation Charges:
- Cancellations made within 48 hours of the scheduled Pooja will be subject to a cancellation fee of 10% of the total booking amount.
- Cancellations made after the commencement of the Pooja will not be eligible for a refund.
Refund Policy:
- Eligibility for Refund:
- Refunds are applicable only for cancellations made within the specified time frame.
- Refunds will be processed for eligible cancellations, excluding the applicable cancellation fee.
- Refund Process:
- Refunds will be credited to the original payment method used during the booking.
- The refund process may take up to 7 business days.
- No-Shows:
- In the event of a no-show (failure to attend the scheduled Pooja without prior cancellation), no refund will be provided.
Contact Information:
If you have any questions or concerns regarding the cancellation and refund process, please feel free to contact our customer support team at info@dityaseva.com. We are here to assist you.
Note:
Ditya Seva reserves the right to modify or update the Cancellation and Refund Policy. Users will be notified of any changes through their registered email address.
Thank you for choosing Ditya Seva. We appreciate your trust in our services.
Sincerely,
The Ditya Seva Team
info@dityaseva.com
dityaseva.com